Account Update

On TBD, NMRhub will switch over to requiring Two factor authentication. This will require setting up an authenticator and setting recovery questions.

Update process

When logging in to website after update, you will receive a notification to check your institution email

Look for email similar to

Hello <user>,

NMRbox is moving to a new account system, and your account needs a few minutes of your

attention before you can sign in again. Nothing has gone wrong, and you have not been

locked out -- but this has to be done before the changeover, or you will lose access to

NMRbox, including SSH and VNC.

Use this link to finish setting up your account:

https://nmrhub.org/forgot-password/<long string>

It will walk you through whatever is still outstanding: setting a password, choosing two

security questions, and setting up an authenticator app for two-factor sign-in. Have your

phone to hand -- you will need to install an authenticator app if you do not already have

one. The link is good for 24 hours; if it expires, just start signing in again and we

will send you a fresh one.

If you have any trouble, reply to this message or write to

support@nmrbox.org and we will help you through it.

— The NMRbox team