Account Update: Difference between revisions
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On '''TBD,''' NMRhub will switch over to requiring [https://en.wikipedia.org/wiki/Multi-factor_authentication Two factor authentication]. This will require setting up an authenticator and setting recovery questions. | On '''TBD,''' NMRhub will switch over to requiring [https://en.wikipedia.org/wiki/Multi-factor_authentication Two factor authentication]. This will require setting up an authenticator and setting recovery questions. | ||
== Update process == | |||
When logging in to website after update, you will receive a notification to check your institution email | |||
[[File:Email check.png|frameless]] | |||
Look for email similar to<blockquote>Hello <user>, | |||
NMRbox is moving to a new account system, and your account needs a few minutes of your | |||
attention before you can sign in again. Nothing has gone wrong, and you have not been | |||
locked out -- but this has to be done before the changeover, or you will lose access to | |||
NMRbox, including SSH and VNC. | |||
Use this link to finish setting up your account: | |||
<span class="plaintext">https://nmrhub.org/forgot-password/<long string> </span> | |||
It will walk you through whatever is still outstanding: setting a password, choosing two | |||
security questions, and setting up an authenticator app for two-factor sign-in. Have your | |||
phone to hand -- you will need to install an authenticator app if you do not already have | |||
one. The link is good for 24 hours; if it expires, just start signing in again and we | |||
will send you a fresh one. | |||
If you have any trouble, reply to this message or write to | |||
support@nmrbox.org and we will help you through it. | |||
— The NMRbox team</blockquote> | |||
Revision as of 19:19, 2 September 2026
On TBD, NMRhub will switch over to requiring Two factor authentication. This will require setting up an authenticator and setting recovery questions.
Update process
When logging in to website after update, you will receive a notification to check your institution email
Look for email similar to
Hello <user>,
NMRbox is moving to a new account system, and your account needs a few minutes of your
attention before you can sign in again. Nothing has gone wrong, and you have not been
locked out -- but this has to be done before the changeover, or you will lose access to
NMRbox, including SSH and VNC.
Use this link to finish setting up your account:
https://nmrhub.org/forgot-password/<long string>
It will walk you through whatever is still outstanding: setting a password, choosing two
security questions, and setting up an authenticator app for two-factor sign-in. Have your
phone to hand -- you will need to install an authenticator app if you do not already have
one. The link is good for 24 hours; if it expires, just start signing in again and we
will send you a fresh one.
If you have any trouble, reply to this message or write to
support@nmrbox.org and we will help you through it.
— The NMRbox team
