NAN GUI loses track of user: Difference between revisions
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The NAN GUI | The [[NDTS-GUI#NDTS-GUI Main Window|NDTS GUI]] shows the currently selected NAN user on the display, but it is the NDTS daemon that is keeping track of the current local workstation username and the selected NAN username. If the NDTS GUI loses communication with the NDTS daemon for an extended period of time (50 seconds) than the NDTS daemon will revert to an unspecified user. In that circumstance the NDTS GUI can become out-of-sync with the NDTS daemon. This feature was added to ensure that data would not accidently be harvested to the wrong user by accident in the event that the GUI loses communication with the daemon. | ||
=== How do I know if this occurred? === | |||
The indicator that this occurred can be found in different locations: | |||
* In the daemon log file it will state that the daemon has lost contact with the GUI for 50 seconds and that it is defaulting to unspecified users NDTS harvesting settings | |||
* In the NDTS GUI select Enter Experiment Details which will probe the daemon and show the "actual" currently selected user. From there you can select the correct NAN user and the front of the GUI will update. | |||
* In the NDTS audit file it will show the experiments ending, whether they are harvested or not (based on the unselected users defaults), and who the NAN user is (unspecified). | |||
=== How to correct the situation? === | |||
Open the Enter Experiment Details panel and select your NAN username. All further datasets will be harvested with the correct NAN username. | |||
=== How to get the missing datasets into my data browser? === | |||
Datasets collected in the faulted condition where the user was unspecified will be harvested, or not harvested, depending on the [[Manage Facility Users|default settings for the unspecified user]] controlled by the NMR facility manager. | |||
If the datasets were harvested - ask your facility manager to reassign the datasets to your NAN user | |||
If the datasets were not harvested - login in the NMR spectrometer workstation and select Manual Harvest from the NDTS GUI to select the missing datasets and harvest them. Note that if the dataset has already been harvested, but with the unspecified username, the Manual Harvest option will give you a warning that the dataset has already been harvested. In this case we strongly encourage you to ask the facility manager to assign the dataset to you rather than forcing the manual transfer to avoid duplicate datasets in the system. | |||
Revision as of 15:22, 23 June 2025
The NDTS GUI shows the currently selected NAN user on the display, but it is the NDTS daemon that is keeping track of the current local workstation username and the selected NAN username. If the NDTS GUI loses communication with the NDTS daemon for an extended period of time (50 seconds) than the NDTS daemon will revert to an unspecified user. In that circumstance the NDTS GUI can become out-of-sync with the NDTS daemon. This feature was added to ensure that data would not accidently be harvested to the wrong user by accident in the event that the GUI loses communication with the daemon.
How do I know if this occurred?
The indicator that this occurred can be found in different locations:
- In the daemon log file it will state that the daemon has lost contact with the GUI for 50 seconds and that it is defaulting to unspecified users NDTS harvesting settings
- In the NDTS GUI select Enter Experiment Details which will probe the daemon and show the "actual" currently selected user. From there you can select the correct NAN user and the front of the GUI will update.
- In the NDTS audit file it will show the experiments ending, whether they are harvested or not (based on the unselected users defaults), and who the NAN user is (unspecified).
How to correct the situation?
Open the Enter Experiment Details panel and select your NAN username. All further datasets will be harvested with the correct NAN username.
How to get the missing datasets into my data browser?
Datasets collected in the faulted condition where the user was unspecified will be harvested, or not harvested, depending on the default settings for the unspecified user controlled by the NMR facility manager.
If the datasets were harvested - ask your facility manager to reassign the datasets to your NAN user
If the datasets were not harvested - login in the NMR spectrometer workstation and select Manual Harvest from the NDTS GUI to select the missing datasets and harvest them. Note that if the dataset has already been harvested, but with the unspecified username, the Manual Harvest option will give you a warning that the dataset has already been harvested. In this case we strongly encourage you to ask the facility manager to assign the dataset to you rather than forcing the manual transfer to avoid duplicate datasets in the system.
